Tag Archives: business strategy
Strategic Thinking and Business Strategy
strategic-thinking-and-business-strategy

In an attempt to piece together a fuller picture of strategic thinking, I’ve created the following infographic. It’s designed to…

CRM101: A Novice Guide to Customer Relationship Management
CRM-101-Novice-Guide-Customer-Relationship-Management

CRM 101 goes over the basic concepts behind Customer Relationship Management. CRM is a broadly recognized, widely-implemented strategy for managing…