Tag Archives: social customer
Let’s Get Down to Social Business

Let’s dive into the burgeoning world of Social Business. This new generation of technologies is rising up to meet a…

8 Facts You Didn’t Know About Social Customer Service
8-facts-you-didnt-know-about-social-customer-service

We surveyed our community of over 1400 Service Professionals and Non Service Professional Social Media users on our Customer Service…

Social Business Imperative
social-business-imperative

The business world is evolving rapidly. With the meteoric rise of social media, the dynamic nature of business in the…